Privacy Policy
Effective Date: July 24, 2026
Last Updated: July 24, 2026
Smooth Brain Games LLC (“Smooth Brain Games,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, games, mobile applications, and related services.
This Privacy Policy applies to:
- The Smooth Brain Games website: https://smoothbraingames.com
- Our games and applications, including Fillomino Go
- Other games or services we may publish under Smooth Brain Games LLC
By using our website, games, or services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Smooth Brain Games LLC is an independent game studio that creates puzzle games and related digital entertainment.
If you have questions about this Privacy Policy, you can contact us at:
Smooth Brain Games LLC
Email: support@smoothbraingames.com
Website: https://smoothbraingames.com
2. What This Privacy Policy Covers
This Privacy Policy explains:
- What information we collect
- How we use information
- How third-party services may collect or process information
- How advertising and analytics may work in our games
- How we handle children’s privacy
- Your choices and rights
- How to contact us
This Privacy Policy does not apply to third-party websites, app stores, advertising networks, analytics providers, or other services that we do not control. Those third parties may have their own privacy policies.
3. Information We Collect
We do not require users to create an account to use Fillomino Go.
Depending on the game, platform, device, and services used, we or our third-party service providers may collect the following types of information.
A. Information You Provide Directly
You may provide information directly to us when you:
- Contact us for support
- Send us feedback
- Report a bug
- Communicate with us by email
- Submit information through our website or another contact method
This information may include:
- Your name, if you choose to provide it
- Your email address
- The content of your message
- Device or gameplay details you choose to include
- Any other information you voluntarily provide
B. Information Collected Automatically
When you use our website, games, or services, certain information may be collected automatically by us or by third-party services we use. This may include:
- Device type
- Operating system
- App version
- Gameplay events
- General usage data
- Crash reports
- Performance data
- Advertising identifiers, where applicable
- Approximate location, such as country or region, where applicable
- IP address, where applicable
- Information about ads shown, clicked, or completed
We use this information to operate, improve, secure, and support our games and services.
4. Our Games and Services
Fillomino Go
Fillomino Go is a mobile puzzle game. It does not require users to create an account, does not include chat, and does not require users to submit personal information to play.
Fillomino Go may use third-party services for:
- Advertising
- Rewarded ads
- Banner ads
- Interstitial ads
- Analytics
- Crash reporting
- Performance monitoring
- App store services
- In-app purchases, if added
These third-party services may collect or process information as described in their own privacy policies.
Fillomino Go may use advertising to support the free version of the game. Ads may include banner ads, interstitial ads, and rewarded ads. Rewarded ads may allow users to receive an in-game benefit, such as a hint, after watching an ad.
If we offer a paid “remove ads” option, the app may use the relevant app store’s purchase system to process the transaction. We do not directly receive or store your full payment card information.
Command Chess
Command Chess is a separate game or project created by Smooth Brain Games. Depending on the version available, Command Chess may include features such as online play, usernames, matchmaking, multiplayer sessions, game history, or other online functionality.
If Command Chess includes online features, additional information may be collected or processed to provide those features. This may include:
- Username or display name
- Game session data
- Match history
- Multiplayer connection data
- Chat or communication content, if chat is offered
- Account or login information, if accounts are offered
- Technical information needed to operate online services
If Command Chess is offered through a separate website, platform, or service, additional privacy terms may apply.
5. How We Use Information
We may use collected information to:
- Provide and operate our games and website
- Save or display gameplay progress
- Provide hints, rewards, ads, or in-game features
- Respond to support requests
- Fix bugs and crashes
- Improve game performance
- Understand how players use our games
- Measure advertising performance
- Prevent fraud, abuse, or technical issues
- Comply with legal obligations
- Maintain the security of our services
We do not sell personal information directly to users, advertisers, or data brokers. However, some third-party advertising and analytics services may process information in ways that are considered “sharing,” “targeted advertising,” or “selling” under certain privacy laws. Where required, we provide applicable privacy choices.
6. Advertising and Analytics
Our games may use third-party advertising and analytics services. These services help us show ads, measure app usage, understand performance, and improve our games.
Third-party services may collect information such as:
- Device identifiers
- Advertising identifiers
- IP address
- App interactions
- Ad views
- Ad clicks
- Rewarded ad completions
- Crash and diagnostic information
- Approximate location, such as country or region
These services may use this information to provide contextual advertising, personalized advertising where permitted, frequency capping, fraud prevention, analytics, and reporting.
Third-party services we may use include:
- Unity
- Unity LevelPlay
- Google AdMob
- Google Play Services
- Apple App Store services
- GameAnalytics
- Firebase
- Other advertising, analytics, crash reporting, or platform services we may add in the future
The privacy practices of these third parties are governed by their own privacy policies.
7. Third-Party Services
Our website, games, or services may use third-party providers for hosting, app distribution, advertising, analytics, crash reporting, email, support, online features, or payment processing.
These third parties may process information according to their own terms and privacy policies. We encourage you to review the privacy policies of the services associated with your device, app store, and games.
Examples of third-party services may include:
- Google Play
- Apple App Store
- Unity
- Unity LevelPlay
- Google AdMob
- Firebase
- GameAnalytics
- Hostinger
- Namecheap
- Other service providers used to operate our website, games, or business
We do not control the privacy practices of third-party services.
8. In-App Purchases
If our games offer in-app purchases, purchases are processed by the applicable app store, such as Google Play or the Apple App Store.
We do not directly collect or store your full payment card number. The app store may provide us with limited purchase-related information, such as purchase status, transaction confirmation, subscription status, or refund status, as needed to provide purchased content or features.
9. Children’s Privacy
Our games and website are not intended to knowingly collect personal information from children under 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.
Parents or guardians who believe that their child has provided us with personal information may contact us at:
Some of our games may be suitable for general audiences, including younger players, but that does not mean they are directed specifically to children under 13. If we release a game that is directed to children, we will update our privacy practices and disclosures as required.
10. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
For example:
- Support emails may be kept as needed to respond to and document support requests.
- Analytics and crash data may be retained by third-party providers according to their own retention policies.
- Purchase records may be retained by app stores and related service providers as required for transaction records, refunds, fraud prevention, tax, accounting, or legal purposes.
11. Data Security
We use reasonable administrative, technical, and organizational measures to help protect information. However, no method of transmission or storage is completely secure. We cannot guarantee that information will be completely protected from unauthorized access, loss, misuse, or alteration.
12. Your Choices
Depending on your device, location, and applicable law, you may have choices regarding certain data collection and advertising practices.
These choices may include:
- Limiting ad tracking through your device settings
- Resetting your advertising identifier
- Managing app permissions through your device settings
- Adjusting privacy settings in Google Play, Android, Apple, or iOS
- Choosing not to watch rewarded ads
- Contacting us with privacy-related requests
If our games include consent prompts, privacy settings, or ad personalization choices, you can use those controls to manage applicable preferences.
13. Privacy Rights
Depending on where you live, you may have certain privacy rights under applicable laws. These may include the right to:
- Request access to personal information
- Request correction of personal information
- Request deletion of personal information
- Object to or restrict certain processing
- Opt out of certain types of targeted advertising or data sharing
- Withdraw consent where processing is based on consent
To make a privacy request, contact us at:
We may need to verify your request before responding. Some information may be handled directly by third-party platforms, such as Google Play, Apple, Unity, or advertising providers. In those cases, you may also need to contact or use the privacy tools provided by those third parties.
14. International Users
Our website, games, and services may be accessed from different countries. Information may be processed in the United States or other countries where we or our service providers operate.
By using our website, games, or services, you understand that information may be transferred to and processed in countries that may have different privacy laws than your country of residence.
15. Links to Other Websites and Services
Our website or games may contain links to third-party websites, app stores, social media pages, or other services. We are not responsible for the privacy practices, content, or security of third-party websites or services.
You should review the privacy policies of any third-party services you use.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of our website, games, or services after the updated Privacy Policy becomes effective means you accept the updated policy.
17. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, contact us at:
Smooth Brain Games LLC
Email: support@smoothbraingames.com
Website: https://smoothbraingames.com